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title: “Judgement is the gate” description: “Nothing affects your numbers until you decide it should. HarborOS gathers and calculates; the call stays yours.” source_class: product-knowledge

HarborOS pulls in your deals and contracts and does the math on them. What it doesn’t do is decide what your numbers are. A deal, a contract, or a renewal only moves your ARR at the point where you make a call. Until then, it’s gathered but not counted.

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Three places you decide

Promoting a deal into the pipeline. Deals sync from your CRM into a staging area first — held, not counted. You promote the ones you’ll stand behind and dismiss the rest. Only promoted deals become opportunities and reach your forecast. Nothing your sales team logs moves your numbers until you say so. (More in Lenses.) Confirming a contract. When a contract is uploaded, AI reads its terms — the dates, the ARR, the renewal details. But a contract doesn’t count toward your ARR until you confirm it. You can confirm one at a time, or confirm a whole batch at once, with the lower-confidence reads surfaced first so the few worth a closer look come up top. A contract that came from a deal you already promoted and won is the exception — you decided on it in the pipeline, so it counts while its paperwork catches up. Calling a renewal. For each renewal you set the likelihood — likely, maybe, at risk, or churn. That’s your judgment, not a system guess, and it shapes your renewal forecast. Flag a contract as churn and its ARR drops out of your active book. (See the lifecycle model.)

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What the system does on its own

HarborOS syncs your deals, extracts contract terms, calculates ARR and retention, and flags things worth a look. What it never does is quietly change a number you’d later have to defend. The gathering and the math are the system’s job. The judgment stays yours.

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Why it works this way

Because you made the call, you can answer for it. “I promoted this deal,” “I confirmed this contract,” “I marked this renewal at risk” — those are answers you can give in a board meeting or a diligence review. A number no one chose is a number no one can defend. It’s the other half of contract is the atom: every figure traces back to a contract, and every contract entered your numbers because you decided it should.